CTS can work with you to deliver training across your staff and management structure.


Care Certificate Training

A four-day course providing the knowledge required for the Care Certificate

There are 15 standards that make up the Care Certificate and this four day programme has been designed to ensure that each standard is met. A workbook is provided for each delegate to evidence their learning and may be used as part of staff induction as it sets out basic skills that are needed to be competent when working in health and social care. In addition this four day course is mapped to Regulated Qualifications and will support continuous professional development and evidence towards the diploma qualification for the more experienced worker.

  • Day 1. Introduction to the Care Certificate and the Role of the Health and Social Care Worker
  • Day 1. Awareness of Mental Health, Dementia and Learning Disabilities & Person Centered Care
  • Day 2. Health and Safety Including Infection Control
  • Day 2. Fluids, Nutrition and Food Safety inc Infection Control
  • Day 3. First Aid &Basic Life Support
  • Day 3. Safeguarding & Duty of Care
  • Day 4. Medication Awareness
  • Day 4. Moving and Handling Theory
  • Day 4. Personal Development

Care Certificate work place observations. There is now requirement that work place observation and assessment are carried out to complete the care certificate.

Care Certificate –The full package – Care Training Solutions offer observation and assessment in the workplace. An efficient and effective solution to ensure your staff meet the observation and assessment requirements of the 15 Care Certificate standards.
Contact us to arrange your bespoke requirements.

Care Certificate Standards

  • STANDARD 1 Understand your role
  • STANDARD 2 Your personal development
  • STANDARD 3 Duty of care
  • STANDARD 4 Equality and diversity
  • STANDARD 5 Person centered values
  • STANDARD 6 Communication
  • STANDARD 7 Privacy and dignity
  • STANDARD 8 Fluids and nutrition
  • STANDARD 9 Mental health, dementia and learning disabilities
  • STANDARD 10 Safeguarding adults
  • STANDARD 11 Safeguarding Children
  • STANDARD 12 Basic Life Support
  • STANDARD 13 Health & Safety
  • STANDARD 14 Handling Information
  • STANDARD 15 Infection Prevention & Control

Operational Workshops

Positive Behavior Management & Breakaway Skills

Care Training Solutions are pleased to be able to offer a Training Course focusing on Positive Behavior Management starting from October 2017. This three hour session will cover:

  • The Common Causes of Challenging Behavior
  • Different Forms of Communication
  • Examples of Communication Breakdown
  • Conflict Resolution Models
  • Identifying Behaviour Patterns
  • Looking for Danger & Warning Signs
  • Dealing with Conflict
  • Understanding the Law

If you are interested or would like more information please call us on 01865 849782 or e-mail admin@caretrainingsolutions.co.uk

PREVENT & Fundamental British Values Training Session

Care Training Solutions are offering a three hour session to support Managers and team members to comply with their PREVENT Duty.

This session will cover:

  • Fundamental British Values
    • Democracy
    • Rule of Law
    • Individual Liberty
    • Tolerance and Mutual Respect
  • How to uphold the values embedded within the Equality Act 2010 at all times within your organisation.
  • The identification of concerns & how to deal with them.

If you have concerns about the behaviour of individuals then discuss this with a member of your Safeguarding team.
For further information go to the Education and Training Foundation Prevent website:

Safeguarding of Adults (SOVA) 3 hour

In order to support and care for people managers need to be confident their whole team understand how to recognise and respond to abuse, suspected abuse and neglect.  It is particularly important that Health and Social Care workers know how to minimise situations that could lead to abuse, how to recognise the signs of abuse, and are clear what steps to take if they suspect a person is being abused.

Communication Skills

Communication is the foundation of what we do in everyday life. What we say, how we say it and what we do communicates a multitude of messages. These messages are given and received both consciously and subconsciously. It is only possible to provide the best standard of care if carers can communicate effectively.

Dementia Awareness 3 hour

In order to ensure the highest standard of care and support is delivered to those with dementia it is essential that Health and Social Care workers have a good understanding of the condition and know how to adapt their skills and adopt strategies to meet individuals needs with dementia.

Diabetes Awareness 3 hour

Diabetes may run in families, but many people can’t necessarily avoid the condition. This course provides a general understanding of diabetes and how to recognise signs and symptoms associated with diabetes.

Equality & Diversity 3 hour

This workshop helps the health and social care worker learn to appreciate and value difference and think creatively about how they can promote and manage equality and diversity in the work place.

Food Hygiene (Fluids and Nutrition) 3 hour

This course gives an overview of key issues around food hygiene for the Health and Social Care worker, and outlines how they can contribute to good practice.

Health and Safety 3 hour

This course explores the responsibility of the individual worker and teaches the Health and Social Care worker how to minimise risk in the workplace to themselves and others.

Infection Control 3 hour

Infection control is an essential component of care. High profile reporting has made this a topical issue in recent times and people and their families expect only the highest standards in place. This course teaches the health and social care worker how the risk of infection can be minimised effectively.

Management of Continence 3 hour

Incontinence can be upsetting. This course promotes good practice and provides the Health and Social Care worker with skills and knowledge to support the people they care for.

Moving and Handling Theory and Practical 6 hour

This course will cover the requirements to train your staff. The Trainer will also show you how to use specific types of moving and handling equipment. The course also links to aspects of the Diploma and is suitable for training of new Health and Social Care staff as well as refresher training.

Medication Awareness 3 hour

Services have a duty of care towards the people they care for and support to ensure the right person receives the right medicine at the right time. It is vital that all employees involved in this process are fully trained and up to date with current legislation and guidelines. The course also links to aspects of the Diploma and is suitable for induction training of new Health and Social Care staff as well as refresher training.

Personal Care 3 hour

One of the most important aspects of care that can often be taken for granted, This course will assist the Health and Social Care worker to ensure the most basic of needs is met.

Understanding Parkinson’s Disease 3 hour

Parkinson disease is a brain disorder. It occurs when certain nerve cells (neurons) in a part of the brain called the substantia nigra die or become impaired. Normally, these cells produce a vital chemical known as dopamine. Dopamine allows smooth, coordinated function of the body’s muscles and movement. When approximately 80% of the dopamine-producing cells are damaged, the symptoms of Parkinson disease appear. This course provides a general understanding of Parkinson’s Disease and how the Health and Social Care worker can support people with Parkinson’s disease.

Understanding Strokes 3 hour

Stroke  affects the arteries leading to and within the brain. The brain is an extremely complex organ that controls various body functions. If a stroke occurs and blood flow can’t reach the region that controls a particular body function that part of the body won’t work as it should.  This course provides a general understanding of what a stroke is and how the Health and Social Care worker can support people following a stroke.

Mental Capacity Act (MCA) 2 hour

Mental capacity means being able to make your own decisions. This course is aimed to give the health and social worker the opportunity to explore the 5 main principles of the mental capacity ACT and how they apply to every day practice.

The Role of the Health and Social Care Worker 3 hour

Aimed to introduce the new worker to the responsibilities of their role. This course explores working relationships in health and social care settings and how to work in ways that are agreed with your employer.

Emergency First Aid 3 hour

This 3 hour awareness course is based on training the health and social care worker in emergency first aid techniques. It addresses basic life support, the unconscious casualty, assessing wounds and bleeding and treatment for burns and scalds (The Emergency first aid at work 1 day qualification is also available on request)

Catheter Care 3 hour

This course provides a simple outline of the urinary system. It explains the Urethral and Suprapubic catheter and assists the health and social care worker to understand why each might be used. This course includes the physical, psychological and social effects for the individual and support techniques essential for safe management of care.

End of Life Care 3 hour

This awareness course explores the Physical stages of terminal illness and end of life. The Psychological phases of terminal illness along with the emotional connection and cultural aspects of end of life are addressed along with the impact on others including staff and families/friends.

HABC Level 2 Award in Emergency First Aid at Work (QCF)

Care Training Solutions are also running the Emergency First Aid course on the 21st November and 19th December, which focuses on providing learners with the knowledge, understanding and skills in emergency first aid, maintaining good practice in the safe, prompt and effective treatment of injuries and ill health in the workplace. Allowing our learners to become nationally recognized emergency first aiders in their workplace.

If you are interested or would like more information please call us on
01865 849782 or e-mail admin@caretrainingsolutions.co.uk